New Release
January 7, 20262 min read
Support Tickets and Feedback
Settings
Dashboard
What's New
You can now submit support tickets and share feedback directly from within Brand Kit OS without leaving the app.
Support Tickets
Access the support ticket form from the sidebar to report issues or ask questions.
Ticket Types
- Bug Report - Something isn't working as expected
- Feature Request - Suggest new functionality
- Account Issue - Problems with your account
- Billing Question - Questions about subscriptions
- Technical Help - Need assistance with setup or usage
- Other - Anything else
Features
- Associate tickets with a specific Brand Kit for context
- Upload screenshots to help illustrate issues
- All tickets are tracked and linked to your account
Feedback
Share your ideas and suggestions through the dedicated feedback form. Your input helps shape the future of Brand Kit OS.
How to Access
Look for the Support and Feedback options in the app sidebar when logged in.